Before the trip
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When is the booking deadline?
Cancellation Policy
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy

During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior

Reward programs
FREE season pass for neighborhood group trip organizer

Frequent Skier's Program
Referral Program
Gold Membership
How to redeem my reward points?
bug or typo on the web site!


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Frequently Asked Questions

 
 
Reward programs




FREE season pass for neighborhood group trip organizer


When you sign up a minimum of 35 ppl from the same neighborhood on a group trip, we will provide you with curbside service, meaning we will pick you up at your neighborhood. As a reward to the organizer, you will get a 2017-2018 Tahoe Local Pass or equivalent pass of your choosing curtsey of NAC SKI.

How to get started?

1. Download organizer's flyer from Group trips page
2. Talk to your neighbors, home owner association, decide on the date and resort.
3. Notify us by email: groupbooking@nacski.com with the following info:
  1. trip date
  2. ski resort
  3. pickup address
Rules

1. Individual booking is required. i.e. One cannot book on behalf of others except for family members.
2. Group size between 35 to 56. Lift ticket purchase 15 minimum.
3. All participants must live in the same neighborhood.
4. This promotion does not apply to students from the same school.

 

Contact us
registered user: Login | My account | Contact Us (3 business hours response)
unregistered user: email to info@nacski.com (1 business day response)
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