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Frequently Asked Questions
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Epic / IKON Corporate Promo
Where are my coupons?
After completing all the necessary steps, it normally takes 3 business days to process your coupon claim. Once processed, you can find the coupons under:
My account
Account Balance
If you do not see the coupons there, it is likely that you have missed some required steps. The most common issues include:
1. Not paying the $0.5 coupon processing fee.
2. Not providing your complete pass purchasing order confirmation or submitting a partial screenshot.
3. Forgetting to update your NAC SKI account profile or having a profile that does not match the pass receipt in name, address or pass type.
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