Before the trip
Can a round trip bus ticket be used on different days?
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Cancellation policy
When is the booking deadline?
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy

During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior

Reward programs
Photo Reward
Frequent Skier's Program
Referral Programs
Gold Membership
How to redeem my reward points?
bug or typo on the web site!


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Frequently Asked Questions

 
 
Before the trip




When is the booking deadline?

There is NO deadline. Booking is open 24/7. The available seat count is shown at the upper right corner of each trip. 10+ means there are plenty of seats. When it is low, the real time seat count will be shown.



 

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