Before the trip
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Cancellation policy
When is the booking deadline?
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy

During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior

Reward programs
FREE season pass for neighborhood group trip organizer

Frequent Skier's Program
Referral Program
Gold Membership
How to redeem my reward points?
bug or typo on the web site!

   Parental Consent Form

Frequently Asked Questions

Before the trip

PayPal Blank Page

If you find a blank page after clicking "PayPal BUY NOW", it means your browser is blocking the pop-up window. You can google "disable pop up blocker" for details. These examples show you how:

Settings | Safari
Uncheck “Block Pop-ups”

Mac OS X v10.8 (MacBook Air 2013)
Safari | Preferences… | Security
Uncheck “Block pop-up windows”

Firefox 26.0
Firefox | Options | Content
Uncheck "Block pop-up windows"

Chrome 32.0
Chrome menu | Settings | Show advanced settings
in the "Privacy" section, click Content settings
in the "Pop-ups" section, select "Allow all sites to show pop-ups."

Internet Explorer 11
Tools | Internet options | Privacy
Uncheck "Turn on Pop-up Blocker"


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