Before the trip
PayPal Blank Page
When is the booking deadline?
Cancellation Policy
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy

During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior

Reward programs
FREE season pass for neighborhood group trip organizer

Frequent Skier's Program
Referral Program
Gold Membership
How to redeem my reward points?
bug or typo on the web site!


   Parental Consent Form

Frequently Asked Questions

 
 
Before the trip




Sorry, I didn't get the email

Most notices from NAC SKI (weather, pickup location / time changes, etc.) will be communicated to you via email, therefore it is YOUR RESPONSIBILITY to maintain an active email address with sufficient capacity, and free from any blocking and filtering and always check your email several times before any trip. Avoid using hotmail or msn, we have observed multiple cases where customers complained not receiving order confirmation emails.

 

Contact us
registered user: Login | My account | Contact Us (3 business hours response)
unregistered user: email to info@nacski.com (1 business day response)
register here

1
NAC SKI © 2003 - 2017 [ national home | copyrights | privacy | about us | jobs ]