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FAQ
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Before the trip
During the trip
Epic / IKON Corporate Promo
Google Offers
Livingsocial
Neighborhood Ski Bus
Reward Program
Epic / IKON Corporate Promo
In a nutshell
Friends & Family Plan
I bought passes for the whole family
Pass type and coupon value
How to claim my $150 coupons
How to claim my $100 coupons
100 companies & universities
Where are my coupons?
I have both Epic and IKON passes
Reward Program
Frequent Skier's Program
Referral Programs
Gold Membership
How to redeem my reward points?
Before the trip
Can a round trip bus ticket be used on different days?
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Cancellation policy
When is the booking deadline?
How to get my boarding pass?
How to change pick-up location?
Can I buy lift ticket only?
Are we on the same bus?
when do I get my ski ticket, rental equipment?
Child on board
Is there a waiting list?
Sorry, I didn't get the email
Can my friend take my place?
I booked for me and my friend, does he need a boarding pass?
Refund Policy
During the trip
Lost & Found
Do we get food?
Can I park there?
What is a Tour Lead
I missed the bus in the AM!
I missed the bus in the PM!
Does the bus stop for food?
One-way trips?
Is there a restroom on the bus?
Is the bus locked during the day?
When do we get back?
Can I bring alcohol on the bus?
Bus Behavior
Parental Consent Form
Frequently Asked Questions
During the trip
When do we get back?
Approximate drop-off times are provided on the booking page for your trip. Actual times can vary due to weather and/or traffic.
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